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Customer service tokopedia
Customer service tokopedia











customer service tokopedia

International Journal of Information Management, 37, 14–24. A SEM-neural Network Approach for Predicting Antecedents of M-Commerce Acceptance. Lieìbana-Cabanillas, F., Marinkovic, V., and Kalinic, Z. Southern African Business Review, 19(1): 44– 71. Online Servicescape Dimensions As Predictors of Website Trust in the South African Domestic Airline Industry. International Journal of Bank Marketing, 34(3), 327–346. The Intentions of Lebanese Consumers to Adopt Mobile Banking. Journal of Psychology and Marketing, 20(2): 151–167. E-scapes: The Electronic Physical Environment and Service Tangibility. 2017 A Meta-analysis of Online Trust Relationships in E-commerce Journal of Interactive Marketing 38.

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Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant. Journal of Psychology & Marketing, 25 (2): 146-178 The Effects of Visual and Verbal Information on Attitudes and Purchase Intentions in Internet Shopping. International CHRIE Conference- Refereed Track: Amherst. A Conceptual Framework to Measure E- Servicescape on a B&B Website.

customer service tokopedia

Online servicescapes, trust, and purchase intentions. Trust and TAM in Online Shopping: An Integrated Model. South Melbourne, Vic.: South-Western Cengage Learning. Services Marketing: An Interactive Approach. Harlow, England: Pearson Education Unlimitedįisk, R. International Journal of Service Management, 14 (5): 556-569.ĭonnelly, V. A Descriptive Model of Online Shopping Process: Some Empirical Results. Mason (Ohio): Thomson/South-Western.Ĭhen, S. Australia: South-Western Cengage Learning.īlackwell, R.













Customer service tokopedia